This case study recounts how a utility provider found itself under immediate suspicion when multiple LED streetlights caught fire at a major entertainment venue, with a lengthy investigation and damaged customer relationship looming. It shows how Ubicquia's UbiGrid® DTM+ monitor turned what could have been a weeks-long dispute into a 45-minute resolution by delivering clear, real-time data that pinpointed the fault as internal to the customer's own equipment — ultimately strengthening rather than straining the partnership.
Utility Entertainment Facility - Power Crisis to Partnership - Case Study
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